Legal

Website and service terms

These terms explain the basis on which website enquiries and appointment requests are handled.

Appointments

A requested date or time is not confirmed until Norbridge contacts you and agrees it.

Quotes and services

Website prices described as introductory or starting prices are subject to the agreed scope. IT support pricing depends on users, devices and requirements. Work begins only after scope and price are agreed.

Customer responsibilities

Customers should provide accurate information, maintain lawful software licences and keep passwords and recovery codes secure.

Availability

Response times may vary. Any guaranteed response time or service level must be included in a separate written service agreement.

These starter terms should be professionally reviewed before being used as the final contractual terms for paying customers.