Norbridge IT SolutionsBack to websiteCustomer welcome pack
Welcome to Norbridge.
A simple guide to requesting help and getting the best from your IT support.
Requesting support
- Use the customer support form and briefly explain the problem.
- Tell us whether the problem is stopping you from working.
- Norbridge will contact you with the next step.
Remote assistance
Suitable problems may be handled using Microsoft Quick Assist. Only accept a connection after confirming you are speaking with Norbridge.
On-site appointments
Hands-on work can be arranged at a mutually convenient date and time.
Keep information secure
Never send passwords, MFA codes or recovery keys through ordinary email, text messages or website forms.